Nice family pool. Clean facilities.
Anastasiya
лютий 2025 р.
Housekeeping was wonderful! Pool staff was great. Bell staff was great! this was our 14th year in Acapulco (did not come in 2024). We usually stay at Fiesta Americana but we did not this year due to too much confusion about reopening and very high rates. We were very happy with Emporio. It was a real hotel with a vibrant lobby! Location was fabulous.
Kate
лютий 2025 р.
The room was very clean and big, with a balcony that had the perfect view of the pools and the ocean! The staff was pleasant and helpful. The restaurants are awesome great food, service, and views. Oscar was our waiter and he was very personable.
Marisol
серпень 2024 р.
the hotel is on a wonderful lokavia, the beach is wonderful, the breakfast is excellent, the staff is friendly, there are 3 swimming pools..
Vera
грудень 2024 р.
Conditions of the hotel are great, I understand the hurricane caused a lot of damage to many hotels in Acapulco but Emporio is doing great. The room service was great, I enjoyed the food. My room on the 4th floor had a beautiful view.
Edith
травень 2024 р.
The room was spacious with a great view over Acapulco bay. The location is in the centre of the main strip - close to many restaurants and shops. The check-in process was quick and easy - we arrived late in the evening, so there was no queue. The hotel is well maintained and clean. The buffet breakfast is had a wide range of food, including eggs cooked to order.
James
вересень 2024 р.
The location of this hotel is perfect. There are bars, night clubs, restaurants, grocery stores walking distance. Super convenient. Pretty easy to take a taxi or bus as well.
Alix
липень 2024 р.
Had 2 pools, amazing children pool snaked around in a circle with slides and pirate ship water jets and a swim up bar and and island with bar restaurant and loungers on and around the whole pool, the other pool was for adults calm and relaxing with loungers all around both tropical plants all around which led to the beach area with little thatched lounges sheds ?? with bar services
Jeanne
лютий 2024 р.
Loved the access to the beach, the pools, the restaurants and the staffs ability to go above and beyond to make sure the guests received what they were asking for.
Violet
лютий 2025 р.
- fantastic location, beach at the hotel, swimming pool(s) with different depths, with water in moderate temperature - beautiful view - from anywhere actually. I loved view from balcony, delighted view of the bay - hotel staff very helpfull, quickly resolve arising problems - safe place - we ate brakfast outside of hotel - there's Vips and Sanborns quite close. La Casa the Los Abuelos is just on other side of street
Leszek
листопад 2022 р.